Complementing Luxury Design with Exceptional Service
In CDAL Insights onRead moreWhen the owners of your community are the people responsible for bringing The Ritz-Carlton to Dallas, you know their expectations for a certain level of servic…
Strategies to Manage Community Expenses
In CDAL Insights onRead moreIn an ideal operating world, revenue shortfalls would not exist. Year after year, a community would meet and/or exceed its revenue targets, keeping expenses in…
Easing the Transition to a Higher Level of Care
In CDAL Insights onRead moreAs an executive director, there are many ways I work with my team to counsel residents and their families as they transition from independent living to assiste…
Simple Steps to Creating a Fun and Healthy Nutrition Program
In CDAL Insights onRead moreThe safety and well-being of our residents is always important, and that includes many aspects of resident care, including dining and nutrition. With proper n…
CDAL Insights: How Effective Is Your Community’s Elopement Training?
In CDAL Insights onRead moreAs community leaders, we all have annual, quarterly, monthly, and sometimes even weekly tasks, training, and drills that we have to check off of our “to do lis…
